SF SnapDeck Support

Support

Support

A privacy-first flashcard builder for screenshots and PDFs with on-device OCR and focused study controls.

Common questions

What people usually ask.

How do I make a deck?

Import screenshots from Photos or PDFs from Files, then generate flashcards from the selected material.

Can I test the app without my own files?

Yes. Open Saved Decks and use Load Demo Deck to review the full study flow immediately.

What if the imported text is weak?

Use clearer screenshots, higher-contrast scans, or smaller packets so OCR has more readable material.

What study controls are built in?

Study mode supports tap to reveal, Reveal Answer, Next Card, Restart, and Shuffle.

Troubleshooting

First things to check.

  • Confirm Photos access only if importing screenshots from the photo library.
  • If PDF import fails, verify the chosen file is reachable through Files and not locked by another app.
  • If deck output is noisy, reduce the amount of mixed or low-contrast source material in a single import.